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Join Our Team

Building New Hope collaborates with Central Americans to build sustainable livelihoods by linking people and communities with educational and economic opportunities.

How we achieve our mission: Building New Hope is a volunteer-driven nonprofit organization based in Pittsburgh and Nicaragua. In Nicaragua, we partner with a worker-owned organic coffee cooperative, operate two supplemental schools for at-risk youth, and provide high school scholarships for students in need. In Pittsburgh, we engage with local schools and universities, faith groups, farmers, non-profits, community groups, and businesses to promote healthy ecosystems and to spread awareness about how fair-trade relationships can help to reduce poverty and inequalities. Our reach may be broad, but our mission is simple: help those in need by providing educational opportunities and fair prices for goods and services.


Operations Coordinator

Job Description

The Operations Coordinator is in charge of daily financial and operational aspects of Building New Hope, a small but powerful 25+ year-old Pittsburgh nonprofit. BNH runs a thriving social entrepreneurship initiative (fair trade coffee in partnership with an organic Nicaraguan cooperative) as well as providing youth education and scholarships in Nicaragua. This is a perfect position for someone interested in getting into nonprofit management. Since we are small, the Operations Coordinator will get a big-picture view of non-profit management. The O.C. works closely with the Executive Director, the only other paid staff member in Pittsburgh with assistance from our friendly, engaged Board of Directors made up of volunteers with extensive experience in non-profits and Latin America.

The O.C. is responsible for organizing and maintaining BNH paper/electronic records and financial books. We use Quickbooks Online so remote work is possible. Responsibilities include Accounts Payable, Accounts Receivable, and handling Sales book-keeping (invoicing, AR follow-up and banking). The OC serves as liaison with our payroll service, preparing payroll data monthly for the 2 employees. Other responsibilities include monthly, quarterly and annual reports; annual budgeting in collaboration with the Executive Director; and maintaining the donor and volunteer database (CRM). Familiarity with electronic payment vehicles such as Paypal, square, stripe, facebook a plus. Annually there is preparation for the audit/review. Fund-raising efforts entail mailings twice a year, as well as coordinating volunteers for occasional events.

Key Qualifications:

  • Some knowledge of book-keeping/accounting is essential.Quickbooks experience a plus. --Strong computer skills, including Google Suite and Microsoft Office.

  • Must be a self-starter, able to prioritize tasks and work independently.

  • Highly organized with an attention to detail and an aptitude for problem-solving. --Interested in Latin America or fair trade or organic agriculture a plus.

  • Experience in nonprofit management is a plus.

To apply, please send your cover letter and resume to with the subject line: Operations Coordinator

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